Privacy Policy

What we collect

We collect information only when you actively provide it to us. Specifically:

• Contact form — your first and last name, email address, phone number, and the message you type.
• Booking form — your first and last name, email address, and phone number, along with the date and time you select.

We do not collect payment information through this website. We do not use tracking pixels, advertising networks, or analytics services that profile individual visitors.

Why we collect it

The information you submit through the contact form is used solely to respond to your enquiry. The information you submit through the booking form is used solely to schedule and confirm your appointment.

We do not sell, rent, or share your information with third parties for marketing purposes.

Where it is stored

Information submitted through this site is stored in the business's customer-relationship system, which is used by Voltframe Electric staff to manage appointments and respond to enquiries.

Live chat

This site includes a live-chat widget operated by the business's messaging provider. When you type a message into the chat widget, that message is received and processed by that provider on behalf of Voltframe Electric. The same general principles apply: the information is used only to respond to you and is not shared for marketing purposes.

Your rights

You can ask us to correct or remove any personal information we hold about you at any time. To do so, contact us directly:

We will respond to your request as promptly as we can.

Changes to this policy

We may update this policy from time to time. When we do, the "last updated" date at the top of this page will change. We encourage you to check back if you have questions about how your information is handled.